Rant totally justified Anna - and gagpinks, I should have suggested to you well before now to challenge your UKAS Inspector to show where (anywhere) NIBCS reagents are mentioned in ISO15189. I presume that you are aware that the weak anti-D reagent produced by NHSBT has a specific concentration of anti-D (although I am at home at the moment, and cannot, for the life of me, remember what is this concentration, but I know that it is very low, as it was lowered a few years back, to reflect the fact that everyone was getting "too good" at detecting the the slightly higher concentration of anti-D, as a result of using more sensitive techniques, such as column agglutination technology, and, not to be forgotten, a general increase in the ability of Biomedical Scientists to actually detect antibodies!).
As I said above, we do NOT routinely use NIBSC reagents in RCI in NHSBT, except for quantification, where we are looking at a concentration of antibody, and all of our eight RCI laboratories have just been inspected by UKAS. We did not get an NC for this. I would suggest that your particular UKAS inspector was, shall we say, a little over-enthusiastic! Were they actually a Blood Transfusion person themselves (either now or retired)?