lawblood Posted May 6, 2014 Share Posted May 6, 2014 Recently, our IT department upgraded 2 PCs in the department from Windows XP to Windows 7.Soon after, we started experiencing some changes to our BBIS.We had to get each user to go in and individually change their display settings in Windows to correct the issue(s).Has anyone else had unnverving performance issues since going up with W7? The issue(s) have been reported to the vendor, and I do not want to disclose the product in public. Link to comment Share on other sites More sharing options...
tbostock Posted May 6, 2014 Share Posted May 6, 2014 We are ready to change our PCs to Windows 7 next week, so now I'm a little nervous. Link to comment Share on other sites More sharing options...
lawblood Posted May 6, 2014 Author Share Posted May 6, 2014 Although our vendor states our version is compatible with Windows 7, there have been some issues with the display and how the appilcation performs.We had recently upgraded a few months ago, but the validation was done using Windows XP. I would strongly suggest you load Windows 7 to 1 PC and do sometesting before you load to the rest of your workstations. tbostock 1 Link to comment Share on other sites More sharing options...
lawblood Posted May 7, 2014 Author Share Posted May 7, 2014 Without disclosing the vendor, the problem was that the tech could select a patient name to work on, but the application would display a different name.The was corrected after the tech changed their personal Display settings in Windows 7. The application was initially validated using Windows XP and there were no performance issues. The application is approved to run on Windows 7 by the vendor...apparently they did not experience this same issue. My only intention of this post is to heighten your awareness of potential problems with Windows 7 and your BBIS. Eagle Eye 1 Link to comment Share on other sites More sharing options...
Dansket Posted May 12, 2014 Share Posted May 12, 2014 IT recently swapped out lab PCs with Windows 7 PCs. We are using Meditech C/S ver 5.66. Discovered today that the Help system for the LAB,BBK, etc dictionaries is missing. Requires Meditech to re-install. Link to comment Share on other sites More sharing options...
tcoyle Posted May 13, 2014 Share Posted May 13, 2014 We did extensive validation when we moved from XP to Windows 7 to ensure that our applications were going to work with the new platform. The vendor may say it will work, but our motto is, "Trust, but verify." lawblood 1 Link to comment Share on other sites More sharing options...
Mabel Adams Posted May 21, 2014 Share Posted May 21, 2014 So, is anyone having these troubles on Haemonetics/Wyndgate/McKesson/Horizon? I know they say that version 3.9 is compatible with Windows 7 so I am wondering if anyone has had real life experience with that. We will be converting to W7 in the next year or so. I can't see where mentioning the vendor on here can do any harm and I would really appreciate the clarity. IT processes all have problems at one time or another and it would sure be nice to learn from others' experience. Link to comment Share on other sites More sharing options...
tbostock Posted May 21, 2014 Share Posted May 21, 2014 I have SoftBank and they are upgrading my PC today to Windows 7. I'll update if I have any problems. mewilde1 1 Link to comment Share on other sites More sharing options...
tcoyle Posted May 22, 2014 Share Posted May 22, 2014 Mabel:We are currently running 3.9.0 on Windows 7 for over a year and so far so good. We performed regression testing, tested our interfaces from our LIS to the EMR and billing as well as the interfaces to our instruments. Link to comment Share on other sites More sharing options...
Michaele Posted May 23, 2014 Share Posted May 23, 2014 We are currently having the same issues. Our IS department contracted out the PC swapouts. They just came in and started switching PCs. Our BB system locked up, all of our interfaces to instrumentation won't work--in every department. Our link to our reference lab wasn't working, so we couldn't send out those tests. The downtime snapshots for our BB patient histories weren't working. IS response? "You are going to have some growing pains, you're just going to have to deal with it". ??!!!!!?! That doesn't work for me. They have now come back in and given us our old PCs back until they figure out the compatibility issues with interfaces and systems. Grrr. OK, thanks for letting me vent there for a minute. I'm all better now. Link to comment Share on other sites More sharing options...
lawblood Posted May 23, 2014 Author Share Posted May 23, 2014 I appreciate the comments this post has generated.The other day, one of our PCs locked up over a screen saver. I've gotten permission to remove hospital network screen savers from our PCs.Hopefully, that will help.My sympathies to Michaele and her experiences with swapping out her PCs without any warning. It's very hard for hospital IT techs to understand that a BBLIS is a medical device. Link to comment Share on other sites More sharing options...
CM2 Posted July 23, 2014 Share Posted July 23, 2014 They are switching to win7 in our facility also. One unexpected problem we had was with the default settings of login security. When Win XP was left idle for a period of time, it times out to password lock, previously anyone with a valid network windows account could log in (so multiple users could use the same pc). With Win 7 they changed the way admin accounts are structured, now only a true IS admin can boot someone out once it goes to lock. For added difficulty, there are no longer 'shutdown/log off' options shown on the login screen, and going to screensaver now also forces password lock. This means if someone is logged in and goes home or to break, you have to depower the pc and sit through the extended boot because 'windows was shut down improperly' So besides the major issue of whether your bbis is compatible with win7, you definitely need to proactively request from IS to disable screensaver lockout as well as extend idle time to lockout to infinite. Because they do not generally seem to understand the concept of shared workstations common in the lab environment. lawblood 1 Link to comment Share on other sites More sharing options...
carolyn swickard Posted July 25, 2014 Share Posted July 25, 2014 Oh wonderful - thanks for all the info and the headsup. Always better to have some warning. Link to comment Share on other sites More sharing options...
ChrisH Posted July 30, 2014 Share Posted July 30, 2014 The whole lab except for BB was updated to W7, our version on HBB is not validated for W7. But I do have a W7 with HBB on it that I can test and there are a few problems. Also our IT guys had to leave a few older XPs around because of what software/programs were on them and we are slowly moving stuff off. Link to comment Share on other sites More sharing options...
lawblood Posted July 30, 2014 Author Share Posted July 30, 2014 Good for you that you were able to control the upgrade! Link to comment Share on other sites More sharing options...
tricore Posted August 28, 2014 Share Posted August 28, 2014 I have been testing Sunquest version 7.2.2 on a W7 computer and haven't had any problems. Link to comment Share on other sites More sharing options...
Karrieb61 Posted August 28, 2014 Share Posted August 28, 2014 Gee, I'd be happy just to have something. Other than some basically free text result entries (type/Rh and "compatible" and free text on a positive screen) in an old Star/McKesson system, we are 100% paper. Talk about waiting for the shoe to drop. Link to comment Share on other sites More sharing options...
AMcCord Posted August 29, 2014 Share Posted August 29, 2014 Gee, I'd be happy just to have something. Other than some basically free text result entries (type/Rh and "compatible" and free text on a positive screen) in an old Star/McKesson system, we are 100% paper. Talk about waiting for the shoe to drop. Just so you don't feel lonely, I still stuck in the paper world, too. Hospital management is gungho about the idea of blood bank software, but freaks out when they hear the price. carolyn swickard 1 Link to comment Share on other sites More sharing options...
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