All techs who work in the BB, all shifts, need to come in on day shift and do a 3 hour competency session with me. Direct observation, a lot of review of procedures, panels "on paper" to assess their ruling out skills, and lots of scenario type questions ("what would you do if..."). It's painful, but our last inspector was pleased. And the techs actually said they liked it, that it was a good review...not sure if they will still feel that way after a few years of it in a row.