I think of the forward typing as direct test for the patient's blood type, as one is testing for the antigens that define the type (if it works the way it's supposed to with "common" blood types). Unless one has testing problems with unusual ABO subgroups, the forward typing in most cases will be definitive.
Having said that, the reverse typing normally serves to sort of "confirm" the ABO of the forward typing, as most people will naturally make antibodies for AB antigens they do not have (not detected in the forward typing).
(I agree this is a oversimplification)
Anyway, the point being that problems with reverse typings are, I think we can agree, much more likely to be due to an artifact related to the testing conditions (e.g. cold agglutinins), or something other than a peculiar blood type (immunocomprimised patients). The majority of them can be cleared up or accounted for with the various approaches mentioned above, leaving the forward typing as the patient's blood type.
Scott