I do a live audit, and would say most of the time all is well. 2 times I have observed staff that had literally no idea what they were doing, it was frightening. My form does not include the competency of the staff only if the checks were made, and with help the checks were made. We do 2 observations per floor per year. It is very difficult to observe at remote sights, I am going to have to look to out source the observations at those sights.