We have used the Plexxium system for a year now. Initially there were a few bugs but they have been worked out. Most of these problems had to do with learning what to set the limits at for the eqipment. For instance some freezers have a defroast cycle so they get a little warmer at specific intervals. A small incubator has larger temperature fluctuations normally that a large incubator. Also placement of the probe in the equipment is important. We had difficulty identifying a good medium to use for the probe for the -70 degree freezer. We ended up placing a test tube in cooking oil and placing the probe in there. We are very satisfied with the system and the support. We have attached about 32 pieces of equipment to the system for the whole laboratory and have one remote location. We monitor incubators, RT, freezers, one -70 degree freezer, platelet incubator and refrigerators. Having a monitoring system sometimes is annoying for the techs when the alarms go off but it is amazing what is going on in the equipment over 24 hours. It really is a good way to head off problems.