gel card shipping issues

[bbnewbie]

We seem to have many gel cards that do not read on the provue. We can have up to 40% of what we use a day. What is the best way to keep this number down? Makes a big difference when it takes 20 min to start a load because we keep having to change different cards out. I thought this new packaging was supposed to help this problem

[Eagle Eye]

we do nto have that many unreadable cards...Do you referigerate your gel cards? We do and keep 2-3 packs outside for immediate use.

[Malcolm Needs ☆]

We keep ours at room temperature, but we examine them prior to use, and if it looks like they have been "shaken up" during transit, we give them a quick spin before use.

[LShirley]

Ortho does not "officially" recommend spinning cards before using. However, in my experience, it usually will make a previously unuseable card work on the ProVue. I don't think the new packaging has helped.

[Sko681]

Hi! We do the same...we spin pesky cards (with Ortho) that don't work on the ProVue. I don't think that the new packaging and shipping has helped..some shipments seem worse than others. On that note, we don't have as many problems as you describe. This might warrant more investigation on your part.

[Kellpos]

Examine the cards before loading them. Look for air bubbles. A few taps on the counter should eliminate them. I find it ironic that once you replace a card in a specific slot that the instrument starts over and reads all the cards again. Sort of a short-term memory loss.

[may]

hi .. we usually spin the cards before using .

[tbostock]

We too spin them if we see bubbles or other problems. We started keeping them at room temp when we were having condensation issues when refrigerating them.

[sunan20090128]

hi .. we usually spin the cards before using .

Can not centrifuge regular(often) gel cards. May reduce test sensitivity.

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