I've had an Echo for almost 4 years. I have had 3 service calls and our guy is 6 hours away. I use the Manual Capture for the few times the instrument is having maint. The former gel users that come to work here, including myself, think the panels IG has are awesome and make workups so much easier. We run all antibody IDs and TYSC on the Echo. We have learned to batch in 2's on day shift when the volume is heavier and there's always a routine specimen "waiting on a buddy". Other shifts have almost all stats are run one at a time if necessary. This method has proven much cheaper in the long run than tube or gel. We were having less experienced techs sending specimens to ARC reference lab off hours because they didn't know how to interpret their reactions. The Echo has really empowered them and we now send maybe 1 warm auto a month off. ( We have too few to justify the reagent cost and workups ). We run about 60 panels a month on the Echo and appx 30%of those are passive anti D. Most antibodies only require 1 panel if you learn how to evaluate the 3 cell screen and run the appropriate specialty panel in the first place. The ? reactions are judgement calls Blood Bankers make just like "sticky" and +/=wk reactions in tube have been made for years. I see virtually no colds, I, or rouleaux with the Echo. It is NOT cost effective to retest donor units, run babies, weak D, or do crossmatches on the Echo for us. We do tube AHG crossmatches after getting antigen negative units.