Great points Dansket. I am a BBer and work in IT and you are right, it is "just another application to manage" but as a former BB sup I make sure that what I build makes sense from a BB perspective. There are so many pieces to the puzzle it is often hard to keep them all straight and organized. And many of our sites did their own validations so by the time we got to go live the BB sups were well aware of system functionality and where there were "got 'chas". crsmith, most of the vendors have BBers on staff but they don't do the hard coded programming. If you are in the market shop around, see if you can talk to an actual end user about the likes/dislikes of their system. And yes, go for the computer crossmatch, you'll be glad you did. This is a big decision and no system does it all. Good luck!