We are a smaller facility with 1-2 in Blood Bank during AM shift and no 'assigned' blood banker the rest of the time. We used to deliver x# O negs, though assigned to a specific patient/room, and as often as not ended up throwing most of them away:cries::cries:. Some bright individual would always take them out of the cooler and drop them on a counter, gurney, table, chair, etc and that's where we found them. I never trusted them not to grab a unit for another patient, either. When we cut the cord on that practice, we agreed to provide 2 units RCs immediately whenever they wanted to hang units. They must give us the patient's emergency armband number, name, if known, and location when they call. When we deliver, a signout paper document goes with us and someone on the other end is required to sign for the blood. We have agreed with ER that this will be the 'recorder' (the person who is documenting everything - meds, treatment, status, etc.) or any nurse with that patient. We follow our normal checkout procedure as closely as is possible under the circumstances. Minimum is that the tech sees the armband number or someone reads it from the patient's arm to them. On the dayshift I can usually find a tech in another section of the main lab who can run the units, answer the phone, etc. If it's a bad day/bad trauma situation or happens evenings or nights, and we are all busy, then ER is told they must send someone. That someone is sometimes the ER director and sometimes the resource coordinator/house nursing supervisor (or whatever you call that person at your place), if there isn't anyone else free to run. The resource coordinator may also draft a nurse from somewhere else in the house to do the fetching for them. If they come to us, they have to have that emergency armband number, name if known and location - sometimes they have to call back to ER to get it. This process came about because we had data on wasted blood products and staffing numbers that we presented to the ER manager. We were able to convince them that we were just as busy as they were. We were also able to show them that they were wasting a lot of blood. Do things run smoothly with all traumas? No, but we sit down with the ER manager, and ER staff if needed, and review the things that went haywire with particular trauma cases. It's not pretty, but it does work.