I must admit, I got the wrong end of the stick to start with. I thought that you were talking about a name like, for example, O'Connor, but it still makes no difference in our Laboratory. If the name is James Robert, or Robert James, as long as ALL details (Date of Birth and Hospital Number) agree on both sample and request form, we are duty bound to accept it. We do, however, encourage our hospitals to put the surname in capital letters (James ROBERT, where the surname is Robert, and Robert JAMES, where the surname is James). This encouragement has fallen completely on deaf ears, I might add! The problem is, the first time the sample comes in, you don't know. It is only with the submission of subsequent samples that we may find out which is which (or when the patient themselves complains because we have their names switched on an antibody record card issued to them. The other problem is that of names that are unfamiliar to the English. We recently had a sample on a Sri Lankan patient submitted to us. The forename and the surname were both other 15 characters long, and even my laboratory assistant, who is himself Sri Lankan, could not tell which was which. In a way, therefore, the answer is "a lemon", in as much as the comma should count, but in most cases it cannot, as we know no better on the first submission of a sample. :disbelief:disbelief