WisKnow 6 Posted October 14, 2016 Hi all! Our SOPs are so detailed about addressing our downtime procedure to the extent that we don't get motivated anymore to even refer to them during the actual situation. There are just too much to read when we are in a hurry to process STAT samples. So, we are planning to split them according to different scenarios like when it's only the Sunquest which is down but Epic is up and vice versa or when all the computer systems have crashed and when there is power outage. Do you have SOPs that you are willing to share? Thank you! Share this post Link to post Share on other sites
Dansket 427 Posted October 14, 2016 Try a flow chart, or even a set of flow charts. 2 Maureen and AMcCord reacted to this Share this post Link to post Share on other sites
Baby Banker 65 Posted October 21, 2016 We have an SOP for when our system is down. The staff are trained on the other various scenarios, but there is no SOP. For example if the HIS is down we get paper orders. If the registration system is down, we can still use SafeTrace for any patient that was registered before the system went down. Any new patients have to be done on our down time records. If both the HIS and registration systems are down, we can still use SafeTrace for any patients registered before the down time began, AND we get paper orders. Share this post Link to post Share on other sites
