My question is basic and simple. Details of this particular incident are not. I will attempt to keep it short. I came on shift (3rd) with nothing documented concerning this patient who had come in with a 5.2 hgb and with multiple antibodies, and had gotten up to an 8.4 hgb at this point. More blood was ordered at 6:50am. Antigen neg units rec'd from the Ref Lab were incompatible. The patient was drawn again and sent to our Ref Lab. At this point, it is 10:30pm. Nothing had been documented by us as far as telling the floor, calls to ref lab, ETA of second set of units from Ref Lab, etc. We (lab) screwed up. I get a call from the Nurse Supervisor wanting to know why it was taking so long and when exactly the floor could expect blood. I told her that the Ref Lab told me that this spec had not been ordered stat, and that it was ok'd to be worked up on 1st shift. I relayed this to the Sup. She was furious. She had an order to give blood. I asked what I could do to help. She asked me to call in a Ref tech (at 4:30am, now..almost 24hrs from original order time). I obliged. Because of my actions, I was told that I am not to offer to do anything in a case like this, and that it's BB "policy" to tell the Nurse Sup or Phys to take a hike, and that I have the final authority on who gets what blood. Of course, I asked to see this "policy", and it's not on paper. I'm having issues with this whole scenario, and I'm having doubts about this whole "not on paper" policies thing. I have never, nor will I ever defy authority. Am I right or wrong?? This whole incident spurred an internal report made by the Nurse Sup, but because she had no right to bug me about this, SHE was written up! WE didn't document anything. WE told the Ref Lab that because the patient had an 8.4 hgb, it could wait unitl morning. WE are not doctors. WE are not the primary care giver of patients. What's your opinion on this??