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Ortho Vision LIS Sunquets


MMendoza
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Hello,

 

We have just aquired two ortho Vision's we have successfully set up, connected to the LIS, validated, and tested one at one of our hospitals. However, the second site is having trouble even connecting to the LIS. We have ensured the settings are the same. We can ping the instrument from the Instrument server and vice versa. But we cannot telnet from instrument to IP and port on our instrument server. Our ports are open. Does anyone have any ideas or has this happened to anyone else? The Ortho technical keeps saying it is our network, however, firewall, security, ports, everything on our side has been checked so I am at a loss. Any ideas or feedback is extremely appreciated!!

 

Thank you!

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