Meditech 5.67-Where to begin?

[frenchie]

Hi! I just started in a new blood bank, and Meditech is a .... mess!

The blood types are not calculating, I need to add a D control result line because we are using manual gel, remove the Anti-AB and many many other issues that need to be fixed. I worked with BB Meditech for a while, but not the building and changing calculations. I am trying to have Meditech help me, but after a week, I am still trying to reach someone (I heard that their customer service is bad...).

I would like to get my hands on a manual or web site on how the calculations work. Do you have any ideas?

At this point, I am very frustrated!

Helen

[Teristella]

You should be able to add and remove things in the test profile routine, assuming there is already a D control built. Unfortunately I'm unaware of any manuals or anything, at least at our facility it seems like things such as calculations are shared within the hospital system.

[Dansket]

Send me private email.  I would be eager to assist you.