Ortho ProVue and HCLL interface problem

[bb4me]

We have been using the ProVue for more than a year, and are now trying to validate the interface. We have run into a serious problem when trying to send results from the PV to HCLL when a patient has multiple Accession numbers pending. For example, Oncology will often order Type and Screens q3 days (in order to keep a patient crossmatch-eligible at all times), and there may be more than one set pending for a single patient on our Active Test screen at a given time. We have seen the PV send the results to the wrong Accession number. (When a future Accession number is wrongly resulted, that future order will be satisfied, and phlebotomy will not be signaled to draw the patient, which will leave the patient "bare".)

Our HCLL consultant has told us that since our Accession numbers differ from our Specimen numbers, there is no way for HCLL to address this. Has anyone else seen this problem? Any ideas?

[cristina]

From HCLL Product Management at Mediware:

We have a potential solution for the issue described by 'bb4me' regarding the ProVue interfaced to HCLL TFS. If someone from the site could contact us, we will work with your team to assure the interfacing capabilites between the ProVue instrument and HCLL TFS meet your requirements.

Contact information:

Tina Keefer, HCLL Product Manager

tina.keefer@mediware.com