RR1 Posted November 21, 2009 Share Posted November 21, 2009 I am in the process of auditing our service level agreements (SLA's) with the other five hospitals that we provide blood for. Not having this performed, after establishing the SLA's was another one of our MHRA non-conformances. I was going to ask for evidence to be supplied for each main requirement stated on the SLA, has anyone already performed this and have any hints and tips to share?thanks Link to comment Share on other sites More sharing options...
RR1 Posted November 30, 2009 Author Share Posted November 30, 2009 Further to this post....am I the only one out here that is trying to audit our SLAs, has anyone else included this on their audit schedule, or already performed this ?thanks. Link to comment Share on other sites More sharing options...
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