Lea Tolzmann Posted June 18, 2008 Share Posted June 18, 2008 My question concerns lookback notification process. If a recipient needs to be contacted directly because a physician is unable/unwilling to notify, do you send a letter stating the issue or ask them to call you etc.? Do you offer testing? I would appreciate any examples of letters that anyone has to share. Examples can be sent directly to me if you do not want to post on the forum. Lea.Tolzmann@MFMS.com Thank you. Link to comment Share on other sites More sharing options...
Franklyn Posted June 18, 2008 Share Posted June 18, 2008 In such cases you are required to notify the recipient directly. We do inform them of the issue in the letter and offer testing and other information. Luckily, such lookbacks are rare these days... Link to comment Share on other sites More sharing options...
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