We record directly into MediTech. When I first got here (4.5 yrs ago), they were recording on manual logs and then at the end of their shift entering the results into the computer and they had always done that so about half of the staff was very resistant to changing. In order to get buy-in, I formed a team to look at the pro's & con's of changes, identify potential issues & develop plans to resolve the potential issues and to develop an implementation plan. The team was very deliberately put together: 2 techs who were admantly opposed, 2 that were totally convinced and 2 that different have much opinion one way or another. To make a long story shorter, we drastically increased productivity, decreased transcription errors, decreased record storage fees and increased staff satisfaction. None of the staff would even consider going back now.