You all are the best! Thank you so much for your feedback. As I poke around, I will be sure to post my research findings. Quick q - has any ECHO user experienced any software issues? I know that the Galileo had some s/w probs which the company says they fixed. Not sure if the ECHO is having similar issues. Also, Immucor says that in the US, they can install 20 ECHOs per month. Does this number seem high to you all, based on your sense of what the target market (i.e., small-mid sized hospitals) is like? Thanks again for all your help.