Meeting CAP standards for downstream recipeints of lab results

Hi All, our lab is being asked by multiple entities in the hospital to have lab results sent to other systems. We are struggling to meet the cap requirements on several of these. The most recent one is BD MedMine that wants to take lab data into Pharmacy for HAI reporting and renal dosing. We have previewed the application and find they do not meet the requirement that says results need to display any "conditions of the specimen that may limit adequacy of testing". We do this in a comment section that the MedMine product does not capture. Does anyone have any experience with these types of situations and how CAP can be satisfied. We were not consulted on the purchase of the system and are now in a hard place telling the pharmacy they cannot take labs into the system....CAP is very clear on the regulations and at this point we would not be compliant. Any suggestions? thanks, Jonna