Previous Supervisor at my hospital set-up Hematrax with a stand alone printer from Digitrax to print ISBT labels from Sunquest.  Sunquest is now able to print directly to a Digitrax printer, but we were informed a different printer needed to be ordered.  We ordered the printer and now Sunquest wants to charge us a huge amount of money for a printer server.  Anyone else had this issue with Sunquest and printing ISBT component labels?

 

Thanks,

mld123

Did you have your old printer connect to a network or was it directly connected to the PC that has the HemaTrax standalone program? I have one printer that does not have a network card so we have to use a Silex server.

You have to have the HemaTrax server to print directly from Sunquest (since SQ version 6.4). Labels go from Sunquest to the server to the printer.

Hi, my name is Jeff from Digi-Trax.  Why don't you give me a call when you have a chance.  I can help clarify any issues with the printers, stand-alone vs. interface, and costs associated.  I can be reached at 847-613-2104, jkriozere@digi-trax.com.  Look forward to helping...