Quality Management System Review -Title 21 or iPassport

We are looking for information from users of the Quality Managment Systems Title 21 and iPassport.   Please give us your point of view as users of either of these systems.  Questions we have include: How much support did you recieve from Titie 21 when building the system for your facility.  Time involved for administrators to front line staff training on the syste.  How difficult/ easy was the transfer of documents from your current system to either of these systems.  When reviewing documents with multiple versions are you able to trace / capture all changes made?  How easy / difficult was the review and training of updated SOPs for front line users.  SOP Approval process - painless / painful?  Your comments are greatly appreciated.