Wasn't sure whether to put this under computers or billing..........

Of those of you who use Sunquest, just wondering how (if) you resolve the following...

Patients come in prior to surgery and/or outpatient transfusions and are given an account #....once they are then admitted, they are given a new account #. How are you able to use that original specimen for subsequent crossmatches and transfusions, and bill for the work? I have been able to accomplish both of those things at other Institutions, but with other computer systems. Am told this is a "bug" :cries:with Sunquest and that they are aware of it. But still need to find a way around that because we can also not bill for duplicate services (and I certainly don't want all of our surgical patients just presenting for testing on the day of surgery)!

Thanks,

Brenda Hutson, CLS(ASCP)SBB

Hi Brenda,

There is a way to address your issue within Sunquest Blood Bank. The process varies depending on your your current system setting so please contact me and we'll get you the information you need.

Thanks,

Bryan Smith

Bryan.Smith@SunquestInfo.com

Blood Bank Product Manager

Sunquest Information Systems, Inc.