Anyone else have a cytotherm thawer and find it impossible to get the replacement bladders? I've tried all of the numbers and email and gotten no response. Have they gone under? I even tried calling the fax number and a fax machine picked up. It's a mystery.

We are in the same situation. We tried to place an order for bladders at the end of March and again in May. We have reached out several times with all the numbers and emails with no success.

Okay! Here's the deal. Cytotherm has gone under. A former employee has taken over the service parts and started his own business that hopefully lasts as long as the thawers do. We ordered 2 bladders from him and got them the next day! The website is called Cytosupplies. https://www.cytosupplies.com/

First purchase is via credit card and then after that you can get set up in his system for POs. So spread the word to get this guy some business so we don't have to fork out a bunch for all new thawers.