Does anyone else use Smart Temps and hate it (love it in theory)?  I cannot get it to notify me when I need it to.  It works sometimes, but I have dinked around with this for hours and I am not getting anywhere.  Their customer service has been very nice and responsive, but I am still having such trouble.  Just venting really. 

We as a lab used to use the FreshLoc system, but found that it was too unreliable for our puposes. In fact I had a CAP surveyor ask me if I would rather remove it from her sight and only use thermometer temps or receive a deficiency because the temperature system "missed" temperatures.