Bar code reader problem

[bldbnkr]

Hi,

We use bar coded Typenex bracelets and have Meditech v 6.1.  Our old Blood Bank bar code readers (Intermec) work fine.  The new bar code readers that our phlebotomists are using, Code CR2600 Model CR2612_02  and a Symboltech reader both change the uppercase letters on the Typenex number to lower case.  The nurses complain that the lower case L looks like the number 1 (rightly so).

We have been told that if they reconfigure the barcode reader it will not be able to be used on regular Meditech labels.

Has anyone else had this problem and been able to reconfigure the bar code reader?

Thank you.

[bldbnkr]

Problem answered - Typenex gave me the info.  The phlebotomists here live with their caps lock on due to the Meditech specimen numbers such as 0221:C15.  When the Typenex number is scanned it the letters are lower case when the caps lock is on and upper case when the caps lock is off.  Mystery solved.  One more thing for the phlebs to have to do - take the caps lock off - scan in the Typenex number - put the caps lock back on.