CYGI Posted August 25, 2017 Share Posted August 25, 2017 More times that we care for the Ortho Provue generates error codes. These error codes cause us to shut the instrument down and reboot it. This causes a delay in patient testing. On error "unexpected occurance has occured", another error code "another user is operating QC" there are no other users. Do anyone else experience this problem, if so what was the fix. Link to comment Share on other sites More sharing options...
OneMore Posted May 31, 2022 Share Posted May 31, 2022 Hi @CYGI, this is an older post - were you able to find a fix for the issue, and if so, would you mind giving an update on what the problem turned out to be and what the fix was? Thanks! Link to comment Share on other sites More sharing options...
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