butlermom Posted January 7, 2021 Share Posted January 7, 2021 Our digitrax printer needs a software upgrade to be able to print the labels for the newer CCP products as well as the new platelet products that will be available soon. We have contacted Henry at digitrax and we have to have some sort of credentials to be able to do this. We are up to date with our registration for the ICCBBA database, so is it the same username and password that we have for ICCBBA? Thanks, Kathryn Link to comment Share on other sites More sharing options...
Solution NLiveris Posted January 8, 2021 Solution Share Posted January 8, 2021 Hi Kathryn, Digi-Trax has a yearly paid HemaTrax maintenance subscription (LSS) and it is not associated with ICCBBA. If your facility has an LSS account and current, then you can download the HemaTrax product table update based on ICCBA's current table release (http://download.digi-trax.com) that requires your LSS login credentials. And whenever ICCBBA releases a newer product table, Digi-Trax makes sure a corresponding product table is also released. But note that HemaTrax product table update only works with UNITY v8 and v9. Kind Regards, Henry Link to comment Share on other sites More sharing options...
butlermom Posted January 9, 2021 Author Share Posted January 9, 2021 Thank you, Henry. This helps a lot! Link to comment Share on other sites More sharing options...
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