Our Blood Bank/Transfusion Service and Blood Center use Softbank/SoftDonor. User friendly. In my last employment, we had SafeTrace Tx. I had help build it, it seemed to more blood bank safety built into it and would stop most generalists (not accustomed to blood bank but filling in) from making grave errors . The downside, it was not easy use for non-blood bank minded techs. Both systems are good.