Hi All, I am back to the Blood Bank after a 5 year hiatus (and so glad to be back ). In the new facility I'm at, we have a copy of Lucia Berte's 2007 Transfusion Service Manual of SOPs, Training Guides, and Competence Assessment Tools. Has anyone else read this book? I'm really liking the way she advises organizing a procedure manual- really with flow charts that describe your processes. For example, you'd have a flow chart for a type and screen, another for antibody ID, etc. I'm thinking this approach may help the generalists (everyone that works in blood bank except me) find what they need quickly. Does anyone set their manuals up like this? Any thoughts? Ideas? Thanks, Jane