This does not answer the original question, since we are interfaced with Softbank, but I am going to warn you to the potential problems that are in store for you:
We have had two of these instruments up and running since August. Here are the problems we have:
1. QC is a pain. Half the time it does not pass because the instrument can't interpret the image. You can't change the result, so you have to rerun the QC. Sometimes you have to rerun it multiple times. It can take half the day just to get the QC to work and there have been times that the QC has timed out on both instruments and we have had to resort to manual testing. Not good for a busy hospital like ours. There is a software update in the works that will allow techs to manually interpret the image, but I feel this is a bandaid on a bigger problem, which is the sensitivity of the instrument to artifacts (see below).
2. The instrument is extremely sensitive, so even dust will cause it not to be able to interpret images. Techs manually have to change the grade.
3. After centrifugation of the cards, we will sometimes see streaks of cells up both sides of the well, but not in the center. The instrument will interpret this as positive, but we have learned through experience that if we repeat with manual gel testing, it will be a nice negative result. We never saw this happen with the ProVue and I wonder if it is a problem with the centrifuge. Perhaps if it used a balance card, we wouldn't have this problem. It's just my theory.
4. You can't put partially used cards back on the instrument. It causes a lot of waste. Also having to repeat QC so many times is wasteful.
5. Aside from the above problems, we love the instrument.