Indeed, I sympathise with you on this, however do you not get any support from clinical director / Exec team, as they are ultimately responsible for MHRA failures and must answer to the DOH if things are not done properly? so maybe you need them to "order" your IT bods to do things properly and not in a half-arsed way. Not saying this is the solution to all your problems, but if a sideways / bottom - up approach isn't working for you, maybe you need a top down approach. best wishes Jo