David and Terri,
We have been documenting electronically for four years. The learning curve was much steeper and more extended than anyone expected, due to the fact that our entire HIS had changed and there was much that was new to the nurses. The documentation went down to about a 50% completion rate before it started to correct. Then the method of documentation was changed again (still electronic however) and we went back to square one. We are now seeing about 80% completion; we have a committee dedicated to addressing these issues and do re-educate individuals as needed. The interesting thing though, is that the errors and omissions we are seeing are very similar to those that we found in the paper documentation: missing Stop Time, missing Amount Transfused, missing evaluation for signs and symptoms of transfusion reaction. Less frequently, we miss the Start Time, and all or part of the vital signs at required intervals. New since we went electronic: Scanning of the ISBT unit identification number (we get everything from the product code to the patient's account number scanned into that field). It's an adventure!