I really appreciate your comments. This process causes a lot of extra work for the BB techs because all the calls come into our department, then the techs need to leave the department to go track down the tube. This is a real problem on evening and second shift when we have only 2 or 1 tech on the shifts. We realize that as far as customer service it is a good practice and we do want to do what is best for the patient, it is just that at one of our facilities they are constantly having to go track down the tubes and they spend a lot of time doing so. That is time away from performing testing and being there to issue blood when needed in some instances. Since our specimens are labeled the same way regardless of where the testing is being done, it does fit into an acceptable sample. I just really wanted to get some other perspective into this practice. I guess we will need to work on a better way to get the tubes to our BB. Again, thank you.