Hello all,
I have been working in the blood bank of a level one trauma center for almost 7 years and October of 2018 took the job as supervisor. I am learning many things but have a long way to go. Currently I am looking for a better way to report deviations. We have a form called the deviation investigation report (DIR) and I do not like the way it is structured, it is very cumbersome and some parts I feel are redundant. I am looking for a more simplistic way for my staff to report errors but because I have only worked in this blood bank I am not familiar with other options. Would any of you be willing to share the form you use for reporting so I can see what others are doing? Also, I know errors are not supposed to be punitive but due to this some techs are not making an effort to improve their processes. How do you encourage your staff to improve without the option of discipline? Thank you for any advice you may offer.