butlermom Posted January 22, 2015 Share Posted January 22, 2015 Does anyone know of a company that produces a plasma thawing microwave other than the Canadian company with the distributor in Florida? I've been waiting 5 months for new bag holders and the company seems to have trouble getting the materials to make the parts. We have a new microwave in the budget, but at this point I'm interested in shopping around. Link to comment Share on other sites More sharing options...
rrcc1974 Posted January 22, 2015 Share Posted January 22, 2015 http://www.plasmathaw.com/aboutus.html Link to comment Share on other sites More sharing options...
Auntie-D Posted January 26, 2015 Share Posted January 26, 2015 You do know the technical term is 'elephant condoms' not bag holders? They are a nightmare to get hold of aren't they? We resorted to a wet suit repair kit until we got replacements. We have Transmed Saharah III now and they are brilliant - bit like a giant hairdrier. My experience of microwaves is stinky scrambled egg when the bags burst - BOKE! Link to comment Share on other sites More sharing options...
tbostock Posted January 27, 2015 Share Posted January 27, 2015 We have a microwave thawer (from the company in FL); we love it. But yes, when we need it fixed or need a part, it does take a long time. There's nothing like thawing in 5-7 minutes though, so when it's back in service we are all happy. As far as I know nobody else makes a microwave thawer. Link to comment Share on other sites More sharing options...
amym1586 Posted November 9, 2015 Share Posted November 9, 2015 We have a microwave thawer (from the company in FL); we love it. But yes, when we need it fixed or need a part, it does take a long time. There's nothing like thawing in 5-7 minutes though, so when it's back in service we are all happy. As far as I know nobody else makes a microwave thawer. Do you have to keep a back up method in house in case you are down for an extended amout of time? Link to comment Share on other sites More sharing options...
tbostock Posted November 10, 2015 Share Posted November 10, 2015 Do you have to keep a back up method in house in case you are down for an extended amout of time? Yes, we also have a Helmer water bath thawer...also needed to thaw cryo because the microwave is not FDA approved to thaw cryo. Link to comment Share on other sites More sharing options...
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